Cookie Policy

Published Date: 22nd May, 2018. In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

Background

This website www.lyondale.co.uk/ (“Our Site”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur if you continue using Our Site. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.

1. Definitions and Interpretation

1.1 In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:

“Cookie” means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;
“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);
“personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and
“We/Us/Our” means Lyondale Planning and Architecture Ltd, a limited company registered in England under company number 07572104, whose registered address is Crown House, Home Gardens, Dartford DA1 1DZ, and whose postal address is Crown House, Home Gardens, Dartford DA1 1DZ.

2. Information About Us

2.1 Our Site is owned and operated by Lyondale Planning and Architecture Ltd, a limited company registered in England under company number 07572104, whose registered address is Crown House, Home Gardens, Dartford DA1 1DZ and whose postal address is Crown House, Home Gardens, Dartford DA1 1DZ.

2.2 Our VAT number is 113143076.

2.3 If you have any data protection enquiries please contact us by email at enquiries@lyondale.co.uk, by telephone on 0800 677 1999, or by post at Crown House, Home Gardens, Dartford DA1 1DZ.

2.4 We are a member of Royal Institute of British Architects, Royal Town Planning Institute.

3. How Does Our Site Use Cookies?

3.1 Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

3.2 By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for marketing & advertising services. For more details, please refer to section 4 below.

3.3 All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:

3.3.1 Strictly Necessary Cookies
A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.
3.3.2 Analytics Cookies
It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.
3.3.3 Functionality Cookies
Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.
3.3.4 Targeting Cookies
It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. Some information gathered by targeting Cookies may also be shared with third parties.
3.3.5 Third Party Cookies
Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).
3.3.6 Persistent Cookies
Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.
3.3.7 Session Cookies
Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.

3.4 Cookies on Our Site are not permanent and will expire as indicated in the table below.

3.5 For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy.

3.6 For more specific details of the Cookies that We use, please refer to the table below.

4. What Cookies Does Our Site Use?

4.1 The following first party Cookies may be placed on your computer or device:

[table id=1 /]

4.2 The following third party Cookies may be placed on your computer or device:

[table id=2 /]

4.3 Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.

4.4 The analytics service(s) used by Our Site use(s) analytics Cookies to gather the required information.

4.5 The analytics service(s) used by Our Site use(s) the following analytics Cookies:

Google Analytics is a simple, easy-to-use tool that helps website owners measure how users interact with website content. As a user navigates between web pages, Google Analytics provides website owners JavaScript tags (libraries) to record information about the page a user has seen, for example the URL of the page. The Google Analytics JavaScript libraries use HTTP Cookies to “remember” what a user has done on previous pages / interactions with the website.

Important: Read the Google Analytics privacy document for more details about the data collected by Google Analytics.
Google Analytics supports three JavaScript libraries (tags) for measuring website usage: gtag.js, analytics.js, and ga.js.

5. Consent and Control

5.1 Before Cookies are placed on your computer or device, you will be shown a pop up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow and/or deny different categories of Cookie that We use. You can return to your Cookie preferences to review and/or change them at any time.

5.2 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

5.3 The links below provide instructions on how to control Cookies in all mainstream browsers:

5.3.1 Google Chrome: http://support.google.com/chrome/answer/95647?hl=en-GB
5.3.2 Microsoft Internet Explorer: http://support.microsoft.com/en-us/kb/278835
5.3.3 Microsoft Edge: http://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
5.3.4 Safari (macOS): http://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB
5.3.5 Safari (iOS): http://support.apple.com/en-gb/HT201265
5.3.6 Mozilla Firefox: http://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences
5.3.7 Android: http://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)

6. Changes to this Cookie Policy

6.1 We may alter this Cookie Policy at any time. If We do so, details of the changes will be highlighted on our website. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this

6.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

7. Further Information

7.1 If you would like to know more about how We use Cookies, please contact Us at enquiries@lyondale.co.uk, by telephone on 0800 677 1999, or by post at Crown House, Home Gardens, Dartford DA1 1DZ.

7.2 For more information about privacy, data protection and our terms and conditions, please visit the following:

7.2.1 http://www.lyondale.co.uk/privacy-policy/;
7.2.2 For more information on LPA Terms and Conditions, please email enquiries@lyondale.co.uk.

Ania No

Super knowledgable and professional, know the rules inside and out where architects and other planners were at a loss Using them again and would recommend any day

83 Property Ltd

Thanks for helping us get this tricky app thro the system and granted. Was a success in the end

Business Manager

We are a small independent special school in a rural setting and contacted Lyondale in February 24 asking for assistance with an appeal against a planning decision which meant we might lose our much needed staff room. Alex was able to meet with us quickly to get to know the school and our needs and liaised with the local planning department. Lyondale then prepared our appeal and ensured we met all the deadlines throughout the appeal process. We were updated at every stage and we finally received confirmation that the appeal was approved in November 24. We highly recommend this company.

Kim “KimKim”

Very good company. Fast efficient and completes all council queries. Used them for change of use for commercial and grade ii listed applications. What can I say. Glad to have them on my side

bimal umeria

This company has been crucial in resolving a planning issue we had with a single story garden room. All employees of the firm were very polite and attentive. Having had to deal withthe council who were not helpful at all, we had to go to appeal with the inspectorate in Bristol, even though we submiited planning and paid for building control due to the area we live in being a conservation area. Lyondale were instrumental in helping us get approval without any amendements to the single story build. They were very reasonable on their fees and worth every penny. I highly recommend then as a firm!!

Becky Bayele

My experience was very positive in getting the council's rejection to my original planning application, overturned. Everyone in the team that i had dealings with, was extremely professional I would highly recommend Lyondale Planning Ltd

Trevor Jackson

I had a planning dispute with and over zealous planning office at Islington Council that required retrospective planning permission. The people at Lyondale were completely brilliant and sympathetic to my issue and their calm advice enabled a quick resolution to the problem. A company I heartily recommend.

Nathan Odumusi

I recently had the pleasure of working with Lyondale Planning Ltd, and I couldn't be more satisfied with the experience. From the very first consultation, Khalida and team demonstrated a deep understanding of planning processes and regulations, which immediately put my mind at ease. They approached my project with professionalism, attention to detail, and a clear commitment to delivering the best possible outcome. What truly sets Lyondale Planning Ltd apart is their ability to listen carefully to my needs and translate them into a comprehensive plan that exceeded my expectations. They navigated the complexities of the planning process with ease, keeping me informed at every stage and ensuring that all necessary approvals were obtained smoothly and efficiently. Khalida's expertise and knowledge was evident in the way she handled potential challenges, coming up with innovative solutions that aligned perfectly with my vision. I would highly recommend Lyondale Planning Ltd to anyone in need of professional planning services. Their combination of expertise, excellent communication, and personalised service truly sets them apart in the industry. I look forward to working with them again on future projects.

Bristant Investments

I'm very impressed. I did an initial appeal and 1 building planning application and was so happy with the service I received Lyondale have now been given all our business planning applications/building reg drawings for Bristant Investments Ltd. Really quick, efficient service and most importantly they are very good communicators and keep you updated without you having to chase the. I never like to recommend companies as it can be the kiss of death but I would say all of my projects with Lyondale have been excellent. Well done!

Toba Toye - Double T

I will recommend this service over and over again. Good customer relations and positive outcome.

Cookie Policy

Background

1. Definitions and Interpretation

2. Information About Us

3. How Does Our Site Use Cookies?

4. What Cookies Does Our Site Use?

5. Consent and Control

6. Changes to this Cookie Policy

7. Further Information

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